Return & Refund Policy
Thank you for shopping for choosing QAPSON.
We want to ensure your satisfaction and provide you with a clear understanding of our return and refund policy.
Please read the following guidelines carefully: Returns Accepted: We accept returns if they meet the following criteria:
The return request is made within 4 days of the order being delivered.
Products are unopened and in its original condition as it was sent.
The product received is not the same as displayed on our website.
Return Process: If you wish to return or request refunds, please follow these steps:
Contact our customer support team within 4 days of receiving your order and provide them with your order details.
Our customer support team will guide you through the return process and provide you with the necessary instructions.
Ensure that the product's are securely packaged in its original packaging, including any accessories or promotional materials that were included.
Ship the package back to us using a reliable and trackable shipping method, please confirm with the support team before choosing the courier company.
Please note QAPSON will be responsible for the return shipping costs, once shipped please share the invoice so that we can initiate refunds for the shipping.
Inspection and Refunds: Once we receive the returned products, our team will inspect it to ensure that it meets the return criteria mentioned above.
If the product is in its original, unopened condition and the product received is indeed different from what was displayed on our website, we will initiate the refund or exchange process.
Refunds will be issued through PayPal.
Customer Support: If you have any questions or concerns about our return and refund policy, please contact our customer support team. We are here to assist you and ensure a smooth shopping experience.
Please note that this policy is subject to change without prior notice.
Thank you for choosing our card games!